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Mr. Albert’s telecommunications career spans 25 years. He has worked for the Bell System in Corporate Sales and Marketing for his entire career. He has succeeded in selling to some of the largest corporations on Long Island and NYC. He has handled companies from small to giants such as Computer Associates, Seagram, Pfizer, Avon Products et al.
While on a hiatus for two and half years he helped to establish Nationwide Cellular Services as Vice President of Sales and Marketing. He was instrumental in helping the firm to become the largest reseller of cellular services in the nation. Subsequently, Nationwide was sold to MCI for the sum of $190 million.
Mr. Albert holds a Bachelor of Arts degree from CW Post College of Long Island University.
He is a Vietnam Veteran and also holds the title of Vice President for the Advancement of Commerce, Industry and Technology, Long Island's largest business networking group. He also contributes his time as a volunteer for local universities and philanthropic organizations (e.g. Adelphi University, Ward Melville Heritage Organization etc.).

Richard L. Florman Vice President Sales and Training
Executive Vice President

Mr. Florman has spent the last 30 years in telecommunications. He began his career with the Bell system as a sales trainer and Phone Power expert. His career expanded to Account Executive and finally to Sales Manager for the Long Island region. His career with the Bell system found him spending years as a telephone sales, collections and basic customer service skills trainer. He has worked with a number of Fortune 500 companies such as Dun and Bradstreet, Olympus Corp., NCR, Bank of America and the Internal Revenue Service. In addition, Mr. Florman was also a qualified sales assessor at Verizon, assessing potential sales candidates on a regular basis.
Since his retirement from the Bell system, Mr. Florman has worked in the banking industry and other major markets in a call center environment. He has worked with Citibank's Retention Specialists and their Customer Service Representatives in helping them to become more professional and persuasive when speaking with card members. He has designed and developed professional training and collections programs for major corporations such as Citibank and the Wells Fargo organization.
Mr. Florman is co-author of "7 Proven Strategies To Turn Every Customer Interaction Into a Sale", an article published in Success magazine. In addition, he has written numerous articles for Dartnell Publication Successful Sales Closing Techniques, including "How To Turn Features into Reasons To Buy".
Mr. Florman received his Bachelor of Arts in Marketing and Communications at the University of Bridgeport and his Masters of Business Administration from Adelphi's Graduate School of Business.

Evelyn Biamonte Director of Administration

Evelyn Biamonte, a 1970 graduate of Hofstra University (B.A. with a specialization in Music), is retired after 33 years service with the Bell System/Verizon. Ms. Biamonte’s telecommunications experiences included management positions in pre-sale and post-sale support in the sales department, project management, and, most recently, customer service management. Her support and customer service responsibilities included working closely with major accounts on Long Island including South Nassau Communities Hospital, Grumman Corporation, Eastern Suffolk BOCES, Suffolk County Government, Adelphi University and many other large accounts.
Ms. Biamonte is currently serving as chairperson of the Hicksville United Methodist Church Council along with serving as the Director of the Jubilate English Handbell Choir and is an active member of the Senior Choir.
A life-time resident of Long Island, Evelyn Biamonte and her husband, Robert, after raising two daughters, continue to live in Nassau County.

Patricia E. Wagner Manager, Quality Assurance and Training

Patricia Wagner has spent over 20 years as a Sales and Service Representative and Trainer for Lufthansa German Airline.
Ms. Wagner advanced in her career to become a Lufthansa Trainer where she conducted training for new employees and developed and revised the training courses in sales, customer service and product knowledge. She went on to train international groups of Lufthansa management in quality control and process analysis.
In her capacity as a Group Leader of the Lufthansa Crisis Team, Ms. Wagner organized training and communication links for her disaster response team. She was appointed to a team to develop protocol for assisting the family members of passengers in crisis.
Ms. Wagner was educated in the United States and in Germany. She now resides in Sayville, NY with her family.